What is Virtual Engage?

Virtual Engage is a web-based tool developed by Ove Arup & Partners International Ltd (Arup) to enable organisations to undertake public consultations and engagement remotely. We believe this will make public engagement easier and more accessible for more people, resulting in better decisions. If you have any queries, please contact us at virtualengage@arup.com

The type of personal information we collect

When we produce a Virtual Engage consultation, we act as a Data Processor on behalf of another organisation. The Data Controller will be the organisation who created and controls the Virtual Engage room you are viewing.

Any personal data added to this site will be at the request of our client, and they will decide what personal data is required and how it will be processed. We will process personal data in accordance with their instructions, or in order to comply with a legal or regulatory obligation. The Data Controller will be the organisation who created and controls the Virtual Engage room you are viewing.

How we get the personal information

Virtual Engage uses third-party integrations to collect personal information.

How we store your personal information

At the end of a Virtual Engage consultation all personal information is transferred to the Data Controller – the organisation who commissioned the room. Personal information is not retained beyond this time. When we do temporarily store your information it is stored securely in our cloud infrastructure located within the EU.

Please contact us at virtualengage.arup.com if you have any questions regarding personal data and this site. Where we are able, we will answer your question however, any requests about your rights and personal data stored within a room, will be passed to the relevant organisation.